Privacy Policy

The Move Team is a trading style of Steele and Co Moving Services Limited and is the sole owner of the information collected either on this site or via the telephone.

We will not sell, share, or rent this information to any third party outside the terms of this statement. The Move Team / Steele and Co collects information from our visitors to this site in several different places. We are firmly committed to respect the privacy of individuals.

The following paragraphs disclose the way that information is gathered, and utilised on the Steele and Co / Move Team web site.

What personal data do we need to collect to price your removal and storage?

Due to the services we provide we have to collect and process personal data. This will include information such as

– Your name
– Your phone numbers and email address
– Collection and delivery addresses

We may need more personal data in order to provide the services you have requested. For example, international moves may require us to collect an image of your passport.

If you don’t provide us with personal data, it may prove impossible to undertake the service you have requested.

Please do not provide us with the personal data of anyone else without their permission, unless you have obtained the explicit consent from that person.

We may have obtained your personal data from a third party source

We may have purchased your data from a direct marketing company who collect authorised data from consenting individuals who would have consented to third party marketing communications. If you did not consent to third party marketing communications, then they your data may have been collected from publicly accessible sources.

In either case, you have, by law, the right to object to direct marketing. If you want to exercise this right, then please contact us on 02380 647662.

How do we use your data?

We use your data to ensure we deliver the service you have requested.   We retain your personal data only for as long as is necessary to deliver you this service. Under certain circumstances we will retain your personal data longer when it’s an accounting record which under law we have to retain for 7 years.  All paper data is destroyed securely by shredding.

To whom might we disclose your personal data?

If another company or agent assists us to provide the service, we will make your limited personal data available to them in order for them to complete the task.

We shall only share your personal data to third parties in circumstances that are necessary for delivering the service agreed with you.  We will disclose your personal data to our overseas agents who will be involved in the delivery of your goods.

We have never and will never sell your personal data.

If there are breaches or attacks on our systems, we may share information with the police or similar public body.

How do we secure your personal data?

Unfortunately, no data transmission over the internet or any other network can be guaranteed as 100% secure, but we take appropriate steps to try to protect the security of your personal data.   All our computers and all data stored locally are protected by passwords and hardware firewall that is preventing unauthorised intrusion into the network. Software solutions are also in place which constantly scan for malware and viruses on our systems.

Staff are required to ensure that any paper files not in current use are stored securely. Any paper documentation containing personal data is shredded once it becomes redundant.

In the event of a data breach involving your personal data which presents a high risk we will contact you immediately.

How to contact us and exercise your rights?

Under the Data Protection Act 1998 you have certain rights over your personal data that we hold:

– To receive a copy of your personal data that we hold;
– To ask us to correct any errors; and
– To delete it once we no longer need it.

If you don’t feel we’ve dealt with your request appropriately, you have the right to appeal to the Information Commissioner’s Office.

IP Addresses & Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


The site may use cookies. A cookie is a small file of information maintained on the User’s computer so that we can save frequently used information i.e. User / Session IDs. The User has the choice of rejecting cookies within their browser. The only drawback to this is that the user will be limited in some areas of our site.

Registration & Contact details

In order to use certain parts of this web site, the user must first complete a registration form. During registration a user is required to give their contact information (such as name and E-Mail address). This information is used to contact the user about the services on our site in which they have expressed interest. Personal data is collected and stored subject to the provisions of the Data Protection Act 1998.


This site contains hyper-links to other sites. The Move Team / Steele and Co is not responsible for the privacy practices or the content of those sites. We recommend that visitors using these links should check the privacy statements on these sites themselves, should this be of concern.


The site may use an outside advertising company to display banner adverts on this site. These ads may contain cookies, which are collected by the advertising company. We do not have access to this information.

Notification of Changes

This privacy statement was last updated on June 1st 2018.